Online Business Series – Part II: How to Deal with Unfair Criticism

Webinar Date: Wednesday, June 1, 2016

Learn the tactics to effectively handle unwarranted or unfair criticism from clients or co-workers.

What you will learn:

• The importance of shifting your criticism paradigm to a feedback/feedforward technique;
• Learn a model for effective feedback;
• Explore the importance of building a feedback culture to attract and retain talent.

You will leave this web event armed with new knowledge about feedback. Your mind will be spinning with thoughts about millennials in the workplace and the pressure they are putting on organizations to develop feedback cultures.

TAKE PART IN THE ONLINE BUSINESS SERIES SPECIFICALLY FOR INDUSTRY LEADERS!

PRESENTER RENEE SAFRATA

After graduating from Ryerson with an interior design degree and obtaining her NCIDQ certificate, Renée set up a boutique interior design firm specializing in retail, particularly big-box retail environments. Teams were critical to project success!

After 11 years, she shifted careers to consult to CEOs, COOs, executive management teams, senior teams, associations and entrepreneurs to build more focused, engaged and results-oriented collaborative teams. Renée has worked with over 220 companies and 1900 business executives throughout North America, helping them connect and adopt new behaviours to become confident members of highly functioning teams. She firmly believes that human-connection and talent development is what ultimately drives productivity and contributes to company results.

As an entertaining and personable speaker, Renée brings her expertise and deep passion for teams to every audience. Participants leave with new insights into organizational health, the relevance of investing in teams for bottom-line performance, team-centric best practices, employee engagement and the six key indicators for highly functioning teams.

Renée is the founder and owner of VIVO Team Development, a web-based performance management solutions company that offers corporations the ability to analyze team productivity, identify areas for improvement and provide targeted team-training solutions. VIVO Team’s platform tests, trains and tracks team performance to build healthy and profitable teams.