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Responsibilities
• Startup, Verify & Troubleshoot Lighting Controls Systems in commercial and industrial settings.
• Design & assist in designing customer projects.
• Conduct on-site inspections and assessments to identify and resolve system issues.
• Collaborate with customers to understand their lighting control needs and provide appropriate solutions.
• Troubleshoot and diagnose system malfunctions, implementing effective repairs and upgrades as required.
• Provide technical support to customers remotely or via on-site visits within BC.
• Educate customers on the functionality and operation of Acuity Controls Systems.
• Stay updated with the latest industry standards, including but not limited to the Canadian Electrical Code, ASHRAE, and NECB.
• Collaborate with the sales team to identify additional opportunities.
• Prepare field service reports and submit for customer signoff.
• Assist in design & performance build opportunities.
• Follow outlined process.

Qualifications
• Experience & understanding of commercial electrical systems.
• Experience servicing electronic/electrical systems.
• Ability to read and interpret building plans and electrical drawings.
• Knowledge & Experience of Commercial, Architectural and Theatrical Lighting systems
considered an assist.
• Strengths in logic and number systems.
• Programing knowledge considered an assist.
• Intermediate computer knowledge (networking, software, hardware).
• Proficient in detailed reporting.
• Ability to work independently/in a team.
• Self-driven.
• Vehicle and Valid Driers License.
• Ability to travel abroad.
• Ability to possess security clearance for certain projects.
• Experience working with Acuity Controls Systems or similar lighting control solutions considered an
assist.
• Proficient in programming and troubleshooting 0-10V protocol, DALI, DMX, and other lighting control
protocols.
• Excellent problem-solving skills and the ability to work well under pressure.
• Exceptional communication and interpersonal skills to effectively interact with customers and team
members. Proficiency in English speaking, reading & writing.
• Ability to work independently and prioritize tasks effectively

Education/Experience:
• Certification or training in Acuity Controls Systems or related technologies.
• Previous experience in a field service or customer support role.
• Familiarity with other lighting control systems and technologies.

EEO (Equal Employment Opportunity)
Disclaimer: The above statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Nothing in the job description restricts the company’s rights to change, assign, or reassign duties and responsibilities at any time for any reason.

Responsibilities
• The individual should ensure that luminaire drawings & controls comply with the specifications of the project
• Design lighting controls to meet ASHRAE guidelines
• Create accurate bill of materials
• Coordinate between the sales teams and the specifiers to provide professional-quality drawings
• Answering and troubleshooting technical questions both before a job is specified, and after it has been installed

Qualifications
• Should know about technical details of lighting and control systems
• Experience working with a variety of controls companies’ systems/platforms
• Excellent written and verbal communication skills
• Be able to present and communicate effectively in group settings
• Works well in a team environment
• Sense of urgency and action-oriented (gets things done attitude!)
• Time management skills
• Strong design analytical abilities
• The individual should be able to read and interpret electrical drawings and comply with the
specifications of the project and sequence of operations
• Networking, Electronics and Lighting knowledge is an asset
• Should possess strong organizational, communication and interpersonal skills which will help
the individual coordinate among different divisions

Education/Experience:
• Industry experience is essential
• Knowledge of BMS and DMX is essential
• Electronics or Electrical experience of minimum 2 years
• Associate Degree or higher in a related area
• Proficient with Microsoft Office

Please note that we are only accepting local applicants.

EEO (Equal Employment Opportunity)
Disclaimer: The above statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Nothing in the job description restricts the company’s rights to change, assign, or reassign duties and responsibilities at any time for any reason.

The following position will be based in the Victoria area, on Vancouver Island, BC.

Responsibilities
• Responsible for providing quotations to customers by coordinating bid strategy with Project Managers and Outside Sales Representatives
• Application of sales and technical knowledge for the preparation of quotation packages for moderate to complex projects
• Understand customer requirements and offers solutions that maximize profitability and add value
• Review customer specifications/drawings to ensure quote is technically compatible and competitive
• Coordinate with Distribution / Specification teams to determine and clarify project requirements to ensure quality output
• Coordinate with the electrical distributor, contractor, and manufacturer to provide a complete and competitive bid package
• Follow up on outstanding quotations to secure orders, improve quotation process and measure the effectiveness

Qualifications
• Must be detail-oriented
• Strong organizational and time management skills and must be able to effectively multi-task
• Highly collaborative and able to work in a team-based environment
• Possess good analytical skills and have demonstrated problem-solving capability
• Excellent verbal and written communication skills, be able to provide clear and concise information
• Ability to read and interpret blueprints
• Establish and maintain customer relationships, communicates with customers and co-workers to provide technical information
• Proficient with Microsoft Office

Education/Experience:
• Minimum of 1-2 years of experience working within the lighting industry, electrical or related products and solutions in a related role that requires pricing research, strong detail orientation, and excellent customer services skills
• Basic knowledge of lighting installations, industry trends, construction and building terminology
• Experience using AutoCAD
• Experience using Photoshop is considered a plus

Please note that we are only accepting local applicants.

EEO (Equal Employment Opportunity)
Disclaimer: The above statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Nothing in the job description restricts the company’s rights to change, assign, or reassign duties and responsibilities at any time for any reason.